Privacy Policy

1. Introduction

Welcome to Nexus (nexus.sitesoch.in), a custom CRM platform designed, engineered, and operated by Sitesoch LLP ("Sitesoch", "we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our CRM development services, or interact with our client demonstration systems. We are committed to maintaining the confidentiality and integrity of your corporate and personal information.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal & Business Data: Name, business email address, phone number, WhatsApp contact, company name, industry, team size, and specific CRM functional requirements submitted via our inquiry forms.
• Log and Usage Data: Browser type, operating system, IP address, device specifications, access timestamps, and page navigation patterns collected automatically for system diagnostics and performance optimization.
• Communication Data: Inquiries, WhatsApp messages, email correspondence, and consultation notes exchanged with our solution architects.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Providing customized CRM architectural proposals, scope blueprints, and technical consultations.
• Responding to customer inquiries, support requests, and scheduling project discovery sessions.
• Enhancing website security, preventing fraudulent activity, and verifying client contact requests.
• Maintaining compliance with legal obligations and enterprise confidentiality requirements.

4. Client Data Isolation & Custom CRM Tenancy

Because Nexus is a custom CRM platform engineered for each client, production CRM environments are deployed on isolated client infrastructures or dedicated private cloud environments. Client business data stored within your custom Nexus CRM instances is governed by dedicated Software Development Agreements (SDA) and Non-Disclosure Agreements (NDA) entered directly with Sitesoch LLP. Sitesoch never monetizes, resells, or shares client CRM databases with third parties.

5. Data Security

We implement industry-standard technical, operational, and administrative security measures to protect your personal and business information against unauthorized access, destruction, loss, or alteration. These measures include encrypted SSL/TLS communications, restricted administrative access, and strict internal data handling policies.

6. Third-Party Services & Links

Our landing page may link to third-party services (such as WhatsApp for instant chat or Sitesoch LLP corporate sites). We are not responsible for the privacy practices or content of third-party platforms. We encourage you to review their respective privacy policies.

7. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or your data, please contact: